Does anyone know why the "shoulders" of my mug is being cut off?

[ToGY]

UltraxBlade's #febuilder-help FAQ

My character’s portrait is getting cut off at the edges when I import it. Your portrait is likely getting cut off by what’s known as the hackbox, an area of the portrait image that isn’t actually usable normally. Here’s some standard templates that show it: [correct portrait alignments] [image] [portrait template] Those areas in the upper-left and upper-right of the portrait box can’t actually be used in vanilla. But if needed, there is a patch to allow you to exceed the hackbox by a bit: Pa…